June 24, 2024

Enhanced Rider Security: #inDrive Introduces Dynamic Safety Tips and #Driver #Education

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Enhanced Rider Security: #inDrive Introduces Dynamic Safety Tips and #Driver #Education

Enhanced Rider Security: #inDrive Introduces Dynamic Safety Tips and #Driver #Education

Leading the way in ride-hailing safety, inDrive has unveiled its latest innovation: a dynamic Safety Tips feature within its app. This new addition serves as a constant reminder to both passengers and drivers about the robust safety measures in place, offering real-time advice for secure travel experiences.”

According to the management of inDrive, users of the app can now tap the Shield button in the inDrive app to show them how they are protected, with a full screen detailing each tip during any trip.

The new feature is rolling out worldwide, with safety tips tailored to specific issues related to each country. The safety tips will change as needed to keep pace with product updates, and cover safety features both inside and outside the app, including Inside the app When booking a ride which provides the option to select a driver/passenger based on existing ratings and reviews; and the provision of a final destination, so that drivers can make informed decisions and decline orders that seem unsafe as well as Outside the app driver verification and onboarding which can share a ride with a trusted contact in real-time; liveness checks to confirm rider identity; device bans for violators; and the indication of potentially dangerous areas.

As part of its commitment to continuous improvement, inDrive is also currently testing new safety features. These include the use of Machine Learning to identify fraudulent documents provided by drivers during the drivers vetting process as well as automation of car photocontrol. This innovation will speed up the current verification processes, which include driver and car photo control, and verification of documents.

inDrive also uses machine learning to moderate avatars. This feature deletes people’s avatars if they are not aligned with the terms of use – i.e. if they depict inappropriate, sensitive or commercial content.

In addition, inDrive has updated its safety lessons for its drivers, with new lessons available. The lessons are an educational initiative to equip partner drivers with tips to handle potential aggression and threats that might arise before, during, or after a ride.

Enhanced Rider Security: #inDrive Introduces Dynamic Safety Tips and #Driver #Education

Furthering its dedication to safety, inDrive has enriched its driver training program with updated safety lessons. These lessons, now infused with practical narratives, are designed to prepare drivers for handling confrontations and threats effectively. Leveraging regional safety data, the course content is continuously refined, incorporating strategies proven successful in real-world scenarios, particularly those from Latin America.”

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